Published: 2020

This site is operated by Konki Holdings Limited.

If you intend to use the online shopping services or simply want to browse in the site or otherwise use this site, please read these Terms and Conditions carefully before using the site. By using the site or any part of it, you agree that you have read these Terms and Conditions and that you accepted and agreed to be bound by them.


1       GENERAL

1.1      In these Terms and Conditions the following definitions shall apply:

l   “Nomad” shall mean Konki Holdings Limited.

l   “Customer/Customers” shall mean you and all other persons who purchase the products under your Login.

l   “Login” shall mean a Customer’s personal password and access to Nomad under that Customer’s registration.

l   “Price” shall mean the price of a product on the day of order.

l   “Product/Products” shall mean any and all the products for sale on Nomad.

1.2      All Products sold by Nomad through this site are

subject to these Terms and Conditions. By submitting your order for processing at Nomad, you confirm that you have read, understood and agreed to the Terms and Conditions prevalent at the time your order is submitted for processing.

1.3      The Customer agrees to provide complete and updated information for registration on this site.

1.4      Nomad has the absolute discretion to refuse registration of a potential Customer and to terminate the registration of any Customer for any reason whatsoever.

1.5      The Customer agrees to pay for every order made and agrees to indemnify Nomad for all claims, loss and damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer’s Login. The Customer shall be responsible for updating his/her registration information with Nomad.

1.6      Customers can access Nomad eShop by using a personal password. Nomad shall not be responsible for any offline password management and the Customer shall ensure that his password is kept strictly confidential to prevent unauthorized use. Nomad shall use its best endeavors to prevent any unauthorized entry to Nomad eShop. However, Nomad shall not be liable for any loss or damages whatsoever if any third party gains unauthorized access to the Nomad eShop site using Customer’s Login.

1.7      All orders are subject to Nomad’s acceptance at its sole discretion and stock availability.


2       PRODUCT

2.1      Products on this site are subject to availability and may be withdrawn

at any time without prior notice.

2.2      Nomad shall make every effort to ensure the accuracy of Product pictures and written descriptions but pictures and/or written description of products on this site may not correspond exactly to the physical Products.


3       PRICE

3.1      Nomad shall make every effort to ensure that prices, details and sizes of Product details on Nomad eShop are updated but Nomad reserves the right to vary the price and other details of the products without notice.

3.2      If a product is mistakenly listed at an incorrect price, Nomad reserves the right to decline or cancel any orders placed for product listed at the incorrect price.

3.3      The prices advertised on the Nomad eShop are for shopping on Nomad eShop only. The price of certain Product is subject to market fluctuation and is offered for guidance or reference only. The final selling price will be subject to order confirmation by Nomad.


4       PAYMENT

4.1      Payment for Products ordered through Nomad eShop can be made by credit card (Visa, MasterCard, American Express, etc) or Bank Deposit.

4.2      Nomad may change at any time the payment method for Nomad eShop without prior notice.




5.1      Nomad eShop will arrange delivery/pickup services of items in Hong Kong by S.F. Express, please refer to for details of delivery/pickup arrangement.

5.2      Customers should receive the Products at delivery address/pickup location specified on the order within the delivery period after order confirmation. The delivery period for Nomad eShop is 7 – 14 working days.

5.3      Customer / authorized recipient should carefully inspect the quantity and quality of the goods delivered before acknowledgment of receipt. Upon acknowledgment, Nomad shall be discharged from any liability for the sales.

5.4      Customer should ensure the purchased Products can be physically delivered to the delivery address. Nomad eShop bears no responsibility for any such failure.

5.5      Nomad Hong Kong shall use reasonable endeavors to deliver Products to the delivery address specified on the order but Nomad shall not be liable for any delays or non-delivery for causes beyond its control.

5.6      All orders are subject to confirmation of final availability and Nomad reserves the right to amend or reject the order in the event that any of the Products requested are unavailable. In the event that any ordered Products are unable to be fulfilled, Customer will be notified by email before delivery.

5.7      Nomad reserves the right to decline delivery of the purchased products to any Customer at its sole discretion absolutely.

5.8      No change of delivery/ pickup location and delivery method will be accepted once the order is submitted on Nomad eShop.




6.1      No change of order and delivery method will be accepted once the order is submitted on Nomad eShop.

6.2      Nomad reserves the right to charge the Customer an administrative fee in case Nomad accepts the request from Customer to vary.


7       TITLE

7.1      Title to the Products shall remain vested in Nomad until Nomad received full payment of the price. Risk of the Products shall pass to Customer upon delivery of the Products.



The customer can enjoy “7-Day Return Guarantee” for purchased Products via Nomad eShop.


Below terms and conditions apply:

a.       The customer should contact us to apply for return within 7 days from the date of the sales memo.

b.       Returned items must be unused, unopened, without any damages and scratches.

c.       Any promotional bonus such as free gifts, redeemed gifts, gift certificates, coupon or discounted items conditional upon the purchase of specific items, etc. must accompany the returned items for a refund. If Customer fails to return the promotional bonus or if the promotional bonus was used or damaged, Customer has to pay an equivalent amount as stipulated by Nomad.

d.       When refund, Customer has to pay for the free service used during the purchase, including but not limited to delivery service.

e.       Refund will be made to Customer based on the purchase price after discounts and in the form of the original payment or as decided by Nomad. For credit card purchase, the refund amount will be credited to the original credit card account used in the purchase. If Customer paid with coupons, Nomad will not re-issue the coupons to Customer.

f.        Refund amount will be the sum paid by the Customer for the items less the fee charged (if any) for processing the return request.

g.       Nomad reserves all rights of final conclusions for any disputes or disagreements.



9.1      The liability of Nomad (to the extent permitted by law) whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the purchased Products or any other breach of Nomad’s obligations hereunder shall not, in any event, exceed an amount equivalent to the price of the purchased Production the sales memo.

9.2      The Customer shall ensure that the purchased Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the purchased items. The Customer expressly acknowledges and agrees that Nomad assumes no obligation or liability for any advice or information given with the purchased Products and Nomad shall not be responsible for any inaccuracy or misstatement of any such information. The purchased Products shall be accepted by the Customer entirely at the Customer’s own risk.



10.1   If the performance by Nomad of its obligations is prevented by reason of “force majeure” (which shall include without limitation to prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the Hong Kong Special Administrative Region or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of items or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Nomad), Nomad shall be excused from such performance to the extent of such prevention, and Nomad shall have no liability whatsoever towards the Customer.



11.1   Nomad reserves the right to cancel or vary these Terms and conditions in accordance with the law without prior notice. The customer is reminded to review the Terms and Conditions prior to submitting any order. Once an order is placed, Customer is deemed to have accepted the Terms and Conditions prevalent at the time.



12.1   These Terms and Conditions are written in both English and Chinese. In case of inconsistency, the English version shall prevail.



13.1   These Terms and Conditions shall be constructed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) and in case of dispute the Customer and Nomad shall submit to the exclusive jurisdiction of the courts of Hong Kong.


Privacy Policy Statement

1       The customer may have or may in the future be requested to supply personal information to Nomad relating to the customer, and in the carrying out of transactions and/or services, further information shall or may be collected by Nomad (all such information is referred to as “data” in this statement).

2       Any failure by the customer to supply data may result in Nomad being unable to continue to effect transactions and/or services.

3       The purposes for which the data provided by the customer from time to time may be used are:

             i.    giving effect to the transactions and/or services;

            ii.   providing services in connection with the transactions including without limitation to delivery and after-sale services to Nomad or any other person to whom data is passed;

           iii.    collection of amounts due to Nomad;

           iv.    conducting research on the customer when necessary.

4       The customer may request a copy of such data or the correction of the data. Any such request may be made to Nomad via email at Nomad may charge the customer a fee for any such request.

5       With the consent of the customers, Nomad may use the data and supply the customer with information about other services or products of Nomad. The customer may in writing request, without charge to the Client, Nomad to cease to use the data for such purpose.